Bilingual (Japanese/English) Service Technician - Northern Virginia

Shibuya Hoppmann has an immediate opening for a Bilingual (Japanese/English) Service Technician in Northern Virginia

Shibuya Hoppmann is looking for a bilingual (English/Japanese) technician to facilitate communication between Japanese & English-speaking colleagues and customers, as a member of our field service team. This technician will also support the service team with installation, maintenance and other customer support work. The position will be based out of our Manassas VA headquarters office, but work will be primarily located at customer sites (indoors) and will therefore require significant domestic and some international travel. On the Job Training will be provided to familiarize you with the job and help you to work independently. This ongoing training and support will occur at customer sites and at our facilities in Virginia and Japan.

Responsibilities:

• Facilitate communication between Japanese & English-speaking colleagues and customers
• Assist with installation and assembly of equipment at customer facilities (indoors)
• Assist with scheduled preventative maintenance of equipment after installation
• Assist with testing, verification and calibration work/support
• Assist with training and operational support for customer personnel
• Assist with updating and developing customer training materials
• Documentation (Work reports and Records)

Qualifications:

• Must be functionally bilingual (Japanese/English)
• Must have strong mechanical aptitude (skill and experience working with machinery preferred)
• Must be willing to work (paid) overtime
• Must be flexible, willing and available for overnight travel
• Must have good oral and written communication skills
• Must have proficiency with Microsoft Office Products
• Must be able to work as part of a team, as well as independently
• Must possess a valid Driver’s License, current passport (or ability get a passport)
• Must be able to stand for extended periods, lift up to 40 lbs. unassisted, and have full range of motion to reach, climb, stoop, kneel and step over equipment easily.
• Must pass pre-employment physical, drug screen and background check.

Experience with food/beverage processing machinery, PCL Controls and equipment instrumentation would be advantageous. Preference will be given to candidates who have authorization to work in the United States, but support in obtaining a work visa may be provided. Experience working with a Japanese company preferred. Understanding of both Japanese and US business culture would also be helpful.